Day: 3 January 2024

What on earth is he on about in this blog? What has dentistry got to do with IT or computers? He’s obviously still in the ‘Christmas Spirit’…

Well maybe (although in my defence I first thought about writing this in early December, just didn’t get the chance. That’s my story and I’m sticking to it…)

OK bear with me here. Try to remember the last time you had to go to the dentist – not for a check-up and clean – but because you were in pain. If you’re anything like me you would have put up with it for a while, in the delusional belief that it will somehow go away all on its own. But it doesn’t, it gets worse and at some point, the pain reaches a tipping point and you finally make an appointment to see the dentist.

You get there, explain the problem and they take a look. They identify the offending tooth/teeth and take appropriate action to resolve it.

The relief! Suddenly this constant pain that you have been living with has instantly gone!You leave the dentist walking on air, feeling like you’re ten years younger.

Drive home, an hour later you’ve pretty much forgotten all about it and are back to dealing with whatever matters you have to deal with in your everyday life or job. Certainly, within a couple of days, the whole thing is a distant memory.

Now remember the last time you’re email didn’t work. Or your printer. Sod’s law guarantees that they stopped working at the worst possible time. You need to get an email to your client within the next hour. You’re trying to print a document that you need before heading out of the door to a meeting. Arrgh!

Believe me, even though I work in IT I still experience these same frustrations. The simple fact is that computers and their systems sometimes go wrong. And just like your toothache, it’s painful and incredibly inconvenient.

So you ring one of the Tech guys at Fresh Mango. They fix your email or printer, and you’re back in business (literally). The only difference with the dentist is that you have almost certainly forgotten the issue within a matter of minutes. After all, we’re all incredibly busy.

What’s the point of this blog? Well, there isn’t one really, other than to spare a thought for the IT Technician who just fixed your email or printer.

Remember he or she is doing this all day long for people just like you. And just like your dentist, they’re helping you get on with your life as efficiently as possible. Yes, it’s their job, but believe me a simple ‘thank you’ goes a long way to making their day that little bit better as well.

Wishing you a Happy New Year and a prosperous 2024!