Our Hosted Desktop solution is called Fastdesk. FASTdesk is one of the latest innovations in our cloud portfolio, developed to provide businesses with a reliable, fast, and secure platform to run their core business applications every day.
FASTdesk combines enterprise-grade technology from Citrix, Dell, Microsoft, and HPE with an industry-leading support team to give you the confidence that you will always be able to access the applications and services your business needs from anywhere, anytime.
What are hosted desktops?
The service operates using software from Citrix to provide a desktop view of your most critical applications, services, and data on any device, anytime, anywhere as long as you have an internet connection. Server redundancy is built-in, meaning you no longer have to worry about the hardware underpinning your business.
Deploy your application and publish it to users using dedicated application servers. These offer the ability to dedicate resources to business-critical applications and services such as databases, financial applications, and CRM systems.
By separating this resource use from the end-user desktops it offers guaranteed performance and the ability to build a new user with access to the application in an instant.
If you want to delve deeper into the world of hosted desktops and technology, this Hosted Desktops Wikipedia page is a good start.
What about security?
Security is at the heart of the platform’s design, with all services offering network segregation by default from customer to customer, whilst still offering the flexibility that comes with a shared service. The platform offers multiple layers of perimeter security to ensure the data you house within the platform is as secure as possible.
And by offering end-to-end encryption of your connection you can be confident your information is accessed securely.
Location of the Data and Uptime Guarantees
The Hosted Desktop system resides within UK-based datacentres. These are staffed 24/7 by engineers who are on hand around the clock on a freephone number to provide technical support.
The environment is built with high availability and resilience (N+1) throughout giving no one single point of failure. The network has a 100% uptime guarantee due to the diverse lines in each datacentre facility, with microwave links in the highly unlikely event that all these were cut.